Customers do not like to wait, especially if they have questions to be answered and problems to be resolved. With Internet communications, the second is the new minute and customers demand immediate problem solving and response. This is why we need to learn how to effectively communicate online amplifying our brand message to minimize costs, time and efforts. Online listening and real-time monitoring and support help our business provide excellent customer service strengthening our client relations, audience engagement and increasing sales. The life of a social post isn't particularly long, so it's vital that we find ways to amplify our message by: 1.- Using social media as a marketing tool 2.- Adding value through our sharing 3.- Sharing visuals to boost our post??s visibility and engagement 4.- Avoiding confusing selling with marketing 5.- Building our website as our main digital hub where our social media efforts can be seen Read more here ->