Hey retail friends! At our boutique we have always allowed 14 days for store credit or exchange only. I find this is the normal policy for small boutiques as many customers can take advantage of brick and mortar apparel stores by buying, wearing and returning. These days anyone can buy a tagging gun, which makes us even more vulnerable to those who might want to take advantage. I have even heard other neighborhood people telling me customers on the Graham stop are becoming increasingly uncompassionate and angry when they come to return and are told they can only receive store credit or exchange. How can we compete with big stores, online competitors and other small businesses while still protecting our businesses?
Join Townsquared to see similar conversations and connect to your local business network.Join Today
We're all about empowering small business communities, and we know that means offline as well as online. That's why we regularly host get togethers to learn new skills, celebrate milestones, or simply provide a social space for local business people to meet their neighbors. Whether it's asking and getting answers to your questions, accessing local resources, or forming partnerships, discover how you can work smarter, together.
Proud Mary Coffee is a specialty coffee roaster and café—as well as educator and retailer—based in Melbourne, Australia. So what major city did this popular… Read more
Starting a business can be a scary proposition. You might be noodling on an idea for a long time before you actually take the plunge.… Read more