My espresso machine broke down today, I called my guy but he was on a job in N.J. and cannot come until next Wednesday! He recommended me some other technicians, but either they don't fix Gensaco machine, or they are so busy that they didn't even have time to pick up the phone or call back! The weekend is coming...I need my machine, especially for brunch! Finally, I saw the "SendaGuy" app on my phone and decided to give them a try and use my long deal promotional credit.
Within an hour, a nice courteous customer support called and told me they found a technician that not only can repair Gensaco machine, which by the way, there is not many technicians that work with this brand but can come tmw morning. Though the charge for a weekend visit is a little higher, it is still worth it, plus my credit covered almost all the initial diagnose & visit fee.
I don't know how it will turn out tmw with the repair guy, but so far I am happy with their speed and great customer service, and happy to recommend them ;-)
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