"From now on, when you are sitting down to write a professional email, you have two options: Either say nothing at all and jump right into the subject of your email, or find something ??? literally anything ??? to prove that you are not a robot built for the mundane task of churning out rote correspondence." What are the phrases you most use and overuse in your email? Do you wish you could be more candid? Write with more flourish? http://nymag.com/thecut/2016/08/email-etiquette-stop-signing-i-hope-youre-well.html